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VC Casino is one of a suite of online gaming sites ‘powered by Victor Chandler’. Now whilst this idea of an online casino ‘powered by Victor Chandler’ conjures up images in our mind of a lone chap called Vic running a batch of powerful computers by peddling away madly on some generator, the truth is reassuringly different. The Victor Chandler Group is a long established UK betting company that started out in the field of bookmaking in1946 and now operates a global gaming operation from its HQ in Gibraltar. It’s a company that prides itself on its honour and integrity, and judging from the massive sums it pays out in winnings every day it clearly has a huge client base to endorse this. It’s also sobering to learn that Victor Chandler’s decision to move its base from the UK to Gibraltar in 1999 is widely regarded as the trigger event that persuaded the British Government to introduce tax-free betting in the UK, so this is undoubtedly a company with some serious commercial clout. ’60 years of trusted gaming’ is VC’s current masthead slogan and who are we to disagree?
Having firmly ticked the box as a secure and honest operator our thoughts now turn to the actual experience of going gaming with Victor Chandler at its VC Casino. ‘Simplicity and efficiency’ is one of the stated aims of VC casino, and we think you’ll find that its website matches that ambition admirably. It doesn’t scream ONLINE CASINO at you in a way that some rival sites do with their flashing faux-Vegas animations - something that may be a positive attribute if you’re browsing it at your office desk – but its understated look is very attractive to our eye and makes navigation extremely quick and easy. Visitors at all levels of experience are well-catered for with clear guidance on registration, money transactions and game rules, this latter section thoughtfully including basic strategies too. Inclusion of game strategies like this is unusual in our experience of online casinos’ published help, and wins VC Casino our respect for going that extra mile to help newcomers get the best out of their online gaming.
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Sticking to its ‘simplicity and efficiency’ mantra, VC Casino serves up just forty-five games, all Instant Play i.e. non-download. We say ‘just’ forty-five games as this figure seems rather frugal when compared to some competitor casinos that trumpet selections that are getting close to two hundred in number, but VC has all the casino classics and a fine choice of Slots and Video Poker games to play and we very much doubt many player will feel short-changed by the selection. What are absent are multi-player games and progressive jackpots so if these are crucial features for you, VC Casino’s CV is not going to get it onto your shortlist.
The real joy of VC Casino is that its games are relatively quick to load and work on any computer that can run Flash software - this makes it instantly a much more democratic online casino than those that have a Windows-only ‘door policy’. The games themselves, courtesy of Chartwell, strike an excellent balance between having enough audio and visual detail to make for a satisfying experience and being compact enough to load without an unreasonable delay, even on a wheezing dial-up connection. A degree of user customisation is also possible once a game is loaded to allow players to tailor proceedings to suit the graphical grunt of their computer and create a sonic ambience to suit their mood / environment. This latter facility was handy as we have to confess to finding the female croupier voice a little irritating – especially at the Craps table – and were pleased to find we could mute her without losing the satisfying click of dice and rumble of the crowd ambience. If we are to be a little picky about VC Casino’s aesthetics we found the black/ charcoal baize of its virtual tables a bit dour, but it’s certainly not something to have you looking hastily for the exit! Perhaps it also makes VC Casino perfect for online players who have Gothic tastes . . .
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Aside from simplicity and efficiency, excellent customer service is another stated aspiration of VC Casino and, again, our opinion is that it has matched that aim. VC Casino offers its customers a wide range of banking options and customer support through its around-the-clock freephone and e-mail channels, which both proved to be quick to respond and on-the-ball when we put them to the test. VC’s customers are also well served by some competitive incentives to reward both new and returning players (it uses a rather unusual mechanism for its Welcome Bonus which is actually rather clearer about the wagering requirement that the more common Match Bonuses other online casinos employ!)
We could moan that trialling the games for free here requires signing up for an account – a step not needed at rival Chartwell software user Coral Casino – but that would be rather churlish, as sign-up is not arduous and we are more than happy to recommend VC Casino as an excellent choice for your online gaming pursuits. There’s a simple elegance to VC Casino that really grew on us during the review. For fuss-free, instant-play online casino gaming that’s keenly focused on the core essence of what makes for a good gambling experience on the Web, VC are undoubtedly VVG (very, very good)!
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